Paul L., Sachse, TX

My family and I are new to the area and are in the process of purchasing a home. We did not know anyone familiar enough with home inspectors to give us a recommendation, so I was stuck looking online for the best information. Many of the home inspectors I researched lacked any significant certifications to qualify them for the work I was looking for. That was one of the things that stuck out with Aaron Miller. His website was very informative in giving some guidance regarding what to look for and what to beware of. I called on a Wednesday and he was able to work me in for that Friday. In addition, his services included work that other inspectors were charging additional for as add-on’s. He was prompt and professional and performed all of the work as promised. When he was finished he sat down with me and covered all of the issues that were of major concern and, where possible, showed me just what he what and where the problems were. In addition, he offered proposed solutions and gave advice on solutions to avoid. For instance, there was an issue with a few of the windows and he warned that window companies would try to sell me new windows when the existing windows could be repaired at a much lower cost. When he was through he addressed all of my concerns and then had a complete, thorough, written report to me within about three hours. The report didn’t simply address his observations, but addressed issues that were real or potential code issues as well as safety issues and then offered proposed solutions. He also made it clear that he was available for any follow-up questions or concerns. Since the inspection he has also sent an informative email e-newsletter with useful homeowner tips. I feel very confident about the services he performed.